James B- Thank you for your comments. I have been into this bank on a regular basis for the past year, almost always carrying. In fact on teller asked what I was carrying. Obviously others had seen it before. I have also been in there with Sheriff Deputy in uniform and I know he saw it and said nothing. I think I was very calm and rational about the whole encounter and I was not one to make a scene but as I mentioned I did follow-up with Chase and got the following response. I included my original note to them, trying to be as polite as possible. The answer I got back was what I had other branches tell me. I think I will print it out and provide a copy to the local branch manager. She can take it up with her manager if she so chooses.
Dear Tom,
Thank you for contacting the Internet Service Center.
I understand your concern regarding the firearm policy.
In response to your inquiry, Chase does not have a
corporate policy concerning the carrying of firearms in
our Branches, but rather defers to state law on this
issue. Therefore, if it is legal to carry a firearm or
concealed weapon in Colorado, Chase Branches will treat a
customer legally entering the branch with a properly
holstered firearm as "business as usual" as long as there
is no threat to other customers or employees (obviously
someone entering a branch with a drawn weapon/waving a gun
about would warrant approach/a call to authorities).
However, we recommend reviewing the state policy to ensure
that banks are not considered "no-carry" zones; certain
states have designated certain areas (such as schools)
zones where only law enforcement officers may carry a
weapon.
Chase strives to provide excellent service to all of our
customers. It has been our pleasure to be of service to
you.
Chase By Phone representatives are available to assist you
by calling 1-800-935-9935.
Thank you,
Mel Rupinski
Internet Service Center
Original Message Follows:
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Date :Mon Mar 14 20:47:53 2011
comments : I reside in Colorado where the Open Carrying of
a firearm is legal. I would like to know what Chase Banks
Corporate Policy is regarding customers lawfully carrying
a firearm in the bank, either openly as permitted in
Colorado or with a Concealed Carry Permit. I should
point out that the Open Carry of a Firearm is legal in
many western states and the information provided will help
me determine if I remain a committed Chase Bank Customer.
I appreciate your response or should you have any
questions please don't hesitate to call me. If this needs
to be forwarded to an appropriate regional manager, please
do so.
Thank you.
In closing, I use this portal to share both good and bad experiences. As others noted, the manager was obviously inflicting her own personal views on the situation. I did not aggrevate or engage in a disagreement and I will take this with me next time I am in the bank and share with her. If she still objects, I can bank at any of the other branches that appreciate my business. No sense in causing a confrontation, and if the local branch does not want my business or they want to be stupid, I only have one thing to say: You Can't Fix Stupid.....