<snip> ... i'm trying to get them to let me spend money in their store.
it should be the other way around.
Unfortunately, OCers are collectively such a small group, what we do or don't spend in a particular store isn't even a blip on the accountant's radar screen. Consequently, our attempts at persuading recalcitrant store managers (or employees) to consider our point-of-view has to be based on more than just threats of shopping elsewhere to be credible and effective.