FreeInAZ
Regular Member
He can call Hi-Point directly @ 419-747-9444 or 866-948-4867. They (techs) will advise him on the best course of action be it: sending him a free replacement mag or having him send the gun in for a inspection. If they can't fix it, they will replace it with a new gun & give a free mag to cover his shipping costs. They did so for my old JS9 (full sized 9mm no longer made). They have one of the best customer service departments in the industry, if not the best. My old 9mm ran good for almost 20 years. When issues arose they rebuilt it replaced everything but the slide which they had no more of. I got a new gun basically with a new serial number. It is a tack driver now. Not bad for a $89 gun bought in early 1992.