deepdiver
Campaign Veteran
NICS only has records of convictions (and possibly active restraining orders, not sure about that). Local law enforcement agencies will also show arrests. Many law enforcement agencies deny carry permits based on the arrests - even after the person is found not guilty or the charges are dropped. There are tons of stories of people whom local LEO agencies and state agencies have denied carry permits who legally qualify to purchase and possess firearms.
That's what it sounds like to me. Maybe my allergies are preventing a good sniff, but I don't find anything fishy here on any side and a 5 year wait is not unusual in statute or practice for such matters.